Baxi: A Legacy of Innovation, Comfort, and Sustainability in Heating and Hot Water Solutions

Overview

Founded in 1866 by Richard Baxendale in the UK, Baxi has grown into one of the most respected names in heating and hot water solutions globally. With operations in over 70 countries, Baxi is a trusted provider of residential and commercial climate solutions, known for its commitment to quality, sustainability, and customer-centric innovation.

As part of the BDR Thermea Group, Baxi benefits from the financial strength and global reach of one of Europe’s largest heating technology companies. This backing enables Baxi to invest heavily in research and development, ensuring it remains at the forefront of the energy transition and low-carbon technologies.

Brand Portfolio

Baxi is home to a suite of market-leading brands, each with its own strengths and specializations:

Residential Brands

Baxi: Offers boilers, cylinders, and air source heat pumps with award-winning customer support.
Main Heating: High-efficiency boilers available exclusively through independent merchants.
Heatrae Sadia: Known for Megaflo cylinders, electric boilers, and drinking water solutions.
Megaflo: Premium domestic hot water cylinders combining performance and efficiency.

Commercial Brands

Remeha: Delivers innovative, efficient heating and hot water solutions since 1935.
Andrews Water Heaters: A leading name in commercial water heating, built for performance and reliability.

Together, these brands offer an unrivaled combination of experience, technical excellence, and product diversity, enabling Baxi to meet the needs of homeowners, installers, specifiers, and commercial clients alike.

Product Portfolio

Baxi’s comprehensive range of heating and hot water solutions includes:

Residential Solutions

Gas Boilers: Combi, system, and regular boilers with ErP A-rated efficiency.
Air Source Heat Pumps (ASHPs): Low-carbon heating for sustainable homes.
Electric Heating: Including electric boilers and water heaters.
Hot Water Cylinders: Megaflo and other high-performance storage solutions.
Smart Controls: Baxi uSense and other thermostats for remote temperature management.

Commercial Solutions

High-Output Condensing Boilers: For large buildings and industrial applications.
Combined Heat and Power (CHP): Efficient energy generation for commercial sites.
Heat Interface Units (HIUs): Ideal for district heating and multi-occupancy buildings.
Prefabricated Plant Rooms and Skids: Custom-engineered systems for complex installations.
Energy Centres and Thermal Substations: For heat networks and large-scale infrastructure.

Renewable and Hybrid Technologies

Hybrid Heating Systems

These products are designed to be easy to install, maintain, and operate, while meeting or exceeding UK and Ireland government standards for carbon reduction and energy efficiency.

Sustainability and Innovation

Baxi is deeply committed to environmental responsibility and sustainable manufacturing. Its strategy includes:

Developing low-carbon technologies to support the UK’s 2050 net-zero emissions goal.
Investing in smart electric water heating and heat networks to overcome energy infrastructure constraints.
Reducing environmental impact through eco-friendly product design and responsible sourcing.
Supporting the energy transition with tailored solutions for buildings of all types, ages, and energy profiles.

Baxi’s innovation is driven by a strong R&D platform and collaboration with industry stakeholders. The company is actively involved in pilot projects, government initiatives, and industry forums to shape the future of heating.

Customer Support and Training

Baxi’s customer-first philosophy is reflected in its award-winning support services and comprehensive training programs:

Technical Helpline: Expert advisors available to assist with installation and maintenance.
Training Courses: Free and paid sessions across the UK and Ireland, including CPD-accredited modules.
Online Resources: FAQs, troubleshooting guides, and product documentation.
Warranty Programs: Up to 10 years of free parts and labour, backed by the Plain English Campaign.

Whether you're a homeowner, installer, or commercial client, Baxi ensures a seamless experience from product selection to aftersales support.

Global Presence and Local Expertise

While Baxi operates globally, it maintains a strong local footprint in the UK and Ireland:

Headquarters: Warwick, England
Manufacturing Site: Preston, Lancashire
Training Centres: Nationwide, including Dartford and Godmanchester
Service Network: Extensive coverage through distributors, engineers, and partners

This blend of global scale and local service allows Baxi to deliver personalized solutions with the backing of a world-class organization.

Why Choose Baxi?

Proven Reliability: Every boiler undergoes rigorous testing before leaving the factory.
Energy Efficiency: Products meet or exceed Building Regulations and ErP standards.
Sustainable Solutions: Designed to reduce carbon footprint without compromising comfort.
Expert Support: From design consultation to post-installation service.
Tailored Offerings: Solutions for every budget, building type, and technical requirement.

Join the Baxi Journey

Whether you're designing a new heating system, upgrading an existing one, or planning for a low-carbon future, Baxi is your partner of choice. With over 150 years of experience, a diverse product portfolio, and a commitment to sustainability, Baxi continues to live and breathe comfort—making it easier for everyone to enjoy reliable, efficient, and future-ready heating and hot water solutions.

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